What does it cost?
The cost for UK subscribers is £35 and for USA subscribers $52.50. (For all other countries you may pay in your own currency at the rate of exchange prevailing at the time)

Do I have to make any further payments?
No.

What do I get for my money?
You get a web page dedicated solely to the memory of your pet which will be made up from the text and images you provide.

How much text can I have on my page?
As a rough guide you can have the equivalent of a type written page of A4. We are quite happy to accept one or two lines less or more. The text can be whatever you want.

How many photographs can I have on my page?
You can have no photographs or up to a maximum of six. The size of the photographs on your page will be done in accordance with those you see on other pages - so that they are tasteful and can be seen. (Photographs use a lot of memory and slow down the loading speed of pages so it is not possible to display them full size - they will still look effective).

Who decides on the size of the photos?
The web designer will control the size of the photograph so that your page looks good, loads quickly and is a fitting memorial to your pet.

Can I have more than one page?
Yes. We are quite happy for you to have as many pages as you would like. Each one will cost the same amount and you may have the same amount of text and photographs on each - each page will be linked so that you can easily move from one page to another.

What sort of photogrpahs?
You can send us any photographs. You can also send us drawings or illustrations. The key thing to remember is that we have to scan the images so thy do not want to be too big and the better the quality the better result we can produce.

Why can't I pay online?
There are several reasons.

• A lot of people are still reluctant to provide credit card details online, especially as often it means you have no way of knowing where your payment has gone - a cheque or money order is more tangible.
• If we took online payments it would mean sending your photos by email - a lot of people do not have the facility to scan their photos so would have to post them anyway.
• To handle any volume of emails with up to six photos attached would clog the email system unless a lot of money was invested in high speed equipment and high speed internet access.

If you have not been able to find the answer to your question then email us - click here.